Welcome to w0lves.co.uk

Our Accommodations

We offer a variety of room options to cater to the needs of our guests. Whether you're travelling alone or with a group, we have the perfect room for you. Our rooms are equipped with comfortable beds, modern property, smart tv in every room.

Our Terms of Booking.

At Wolves Stay, we believe in transparency and simplicity. We want to ensure you understand the key points of our terms and conditions. If you need a detailed document, please don't hesitate to request it from us.

Cancellation Policy

Your booking is important to us, and we understand that plans can change. Here's a summary of our cancellation policy:

If you cancel your booking before 23:59, 5 days and 22 hours before your scheduled check-in time, a charge of 50% of the total booking amount will apply.

For cancellations made less than 5 days and 22 hours before your scheduled check-in time, the charge will be 100% of the total booking amount.

If you have any questions or need further clarification regarding our terms and conditions, please feel free to get in touch with us. We're here to assist you.

Our Promise

Price Promise

At Wolves Stay, we are committed to providing you with the best possible rates for your stay. That's why we offer our Price Promise: if you find a lower rate for the same room type and dates on another website within 24 hours of making your reservation with us, we will match that rate.

How it Works:

Contact Us: If you find a lower rate for the same room type and dates on another website, simply contact us within 24 hours of booking your reservation. Please provide us with the details of the lower rate, including the website where it was found.

Verification: Our team will verify the lower rate to ensure that it meets the criteria of our Price Promise.

Price Match: If the lower rate meets our criteria, we will match that rate for your reservation.

Terms and Conditions:

The Price Promise applies only to bookings made directly through our official website.

The lower rate must be for the same room type, dates, number of guests, and booking conditions.

The lower rate must be publicly available and bookable online.

The Price Promise does not apply to rates offered through opaque booking channels, such as auction or bidding websites.

Price matching is subject to room availability.

The Price Promise may be subject to change or discontinuation at any time without prior notice.

If you have found a lower rate and would like to claim our Price Promise, please contact us with the details, and we will be happy to assist you.

Privacy Policy

Privacy Policy Wolves Stay

This Privacy Policy outlines how [Wolves Stay] ("we", "our", or "us") collects, uses, discloses, and protects the personal information of our guests and visitors in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

1. Information We Collect

We may collect the following types of personal information:

Guest Information: Including but not limited to names, addresses, email addresses, telephone numbers, and payment details.
Booking Information: Details related to your reservation, such as arrival and departure dates, room preferences, special requests, and any other information necessary to fulfil your booking.
Technical Information: Such as IP addresses, browser types, and operating systems when you interact with our website or online booking system.
Feedback: Any feedback, reviews, or survey responses provided by you.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and manage your reservations and bookings.
To communicate with you regarding your stay, including confirmations, modifications, and updates.
To provide you with information about our services, promotions, and offers that may be of interest to you.
To improve our services, website, and customer experience.
To comply with legal obligations or to protect our rights, property, and safety, as required by law.

3. Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

With service providers and business partners who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
With legal or regulatory authorities if required to comply with legal obligations or to protect our rights and interests.
In connection with a business transaction, such as a merger, acquisition, or sale of assets.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the following rights regarding your personal information:

The right to access and receive a copy of the personal information we hold about you.
The right to request correction of any inaccurate or incomplete personal information.
The right to request deletion of your personal information, subject to certain exceptions.
The right to object to the processing of your personal information under certain circumstances.
The right to withdraw your consent at any time, where we rely on consent as the legal basis for processing your personal information.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Your Contact Information].

Welcome to w0lves.co.uk

Our Accommodations

Our Terms of Booking.

Our Promise

Privacy Policy

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